The delivery time had displayed in the category overview of the game.
And if the waiting time is more than the introduction, usually we will email our customers to explain the reason. Or please come to Live Chat to contact us.
There are some possible reasons would occur the delay with virtual items/currencies:
1. Game server/platform are being updated/patched/maintenance.
2. Game servers/platform are suddenly broke down.
3. The high demand for a particular product.
4. There is something wrong about your orders, you left the wrong information, we can't deliver your order.
5. We need your help to start your order but you are offline or unable to contact you.
6. Other reasons.
If your order got delayed, need to apologize for the inconvenience. Please come to Live Chat to contact us, we will help you trade your order at once. Thank you.